IPSTS News

...  Sept 22, 2009 ----------------------------------------------

IPS Technology Services Wins CRM and Sales Lead Tracking Application Development project

IPS Technology Services wins a custom application development project from Sign-a-Rama to develop a Customer Relationship Management (CRM) system for a three-location Michigan based franchise headquartered in Madison Heights, MI.  Sign-a-rama has approximately 3000 sales agents and 950 franchises across the United States and the world that make signs for their clients.  The new CRM system being developed for the Michigan franchise has the potential to  be used by all Sign-a-Rama stores provided some minor modifications are made.

Today, Sign-a-Rama sales agents at the Michigan based store follow a manual process to keep track of client activities.  Due to lack of an appropriate tool it is challenging for the agents as well as the franchise owner to effectively keep track of sales leads and measure performances of the stores and their agents.  Sign-a-rama management thinks that a significant portion of the leads are probably wasted due to failure in following up with potential clients or loss of critical data. 

In order to address the above situation, IPS Technology Services has been contracted to develop a custom CRM application using which sales agents will enter client information and statuses of all sales leads as they go through the lead conversion process.  In addition, the application will display graphs and charts as well as critical summary and detail reports on Executive dashboard so that management and employees can make informed decisions.  The system will also generate agent performance, lead activity, turn-around time, and sales volume reports to help Sign-a-Rama enhance customer relationships, revenue growth, and lead conversion rate. 

...  August 24, 2009 ----------------------------------------------

IPS Technology Services Provides Scanning and Litigation Support Service to Giarmarco, Mullins and Horton, PC

August 22 2009, Troy, MI: IPS Technology Services has been awarded a scanning project as a part of the Litigation Support Service by Giarmarco, Mullins, and Horton, PC (GMH), a large nationwide law firm with headquarters in Troy, MI.  Under this project IPS will scan hardcopies of all exhibits and documents and convert them into text for further searches as required by a large real estate litigation case. 

IPS has just finished scanning and delivered the first round of documents last week.  Dave Binkley, who works for the Litigation Support department at GMH, made the following comment in an Email to IPS regarding its quality of service. 

“I write to tell you how pleased I am with the work you performed for us and the time frame with which you did it.  I'm impressed with your company and am copying our IT department to advise them that you should be considered a preferred vendor for similar jobs in the future.” … Dave Binkley, GMH

...  August 5, 2009 ----------------------------------------------

IPS Technology Services delivers scanning services from its Litigation IT services portfolio to Stark Reagan

August 5, 2009, Troy, MI:  IPS Technology Services has been selected by Stark Reagan; a 30 year old established Law Firm with its headquarters in Troy, MI, to provide scanning services to aid its Litigation process. 

IPS Technology Services has been working with Stark Reagan for the last two months and just completed its first project and also delivered scanning services for the first phase of the second project.  According IPS, the current second project is a long term project which will be helpful to establish its Litigation IT services in South East Michigan. 

Scanning, Optical Character Recognition (OCR), and Bates Numbering are at the lower end of the Litigation IT services spectrum provided by IPS.  IPS also provides eDiscovery and Litigation automation consulting services to help improve productivity for a law firm. 

...  July 25, 2009 ----------------------------------------------

IPS Technology Services awarded a Systems Integration project by Colony Marine

IPS Technology Services has just been awarded a contract with Colony Marine headquartered in St. Clair Shores, MI.  Under this contract, IPS Technology Services will integrate Colony Marine’s 3rd party financial package called IDS with an in-house contract management system.  IPS will manage the entire project to define and analyze requirements, design, code and test the interface so that Colony Marine can get data automatically from the external package and transfer it to its CRM/contract management system which in turn will print out contracts.  Printing out contract directly will eliminate duplicate data entry, enhancing business efficiency and more effective client relationship management.  IPS will develop its systems integration services for both divisions of Colony Marine located at St. Clair Shores and Algonac, MI.

...  July 14, 2009 ----------------------------------------------

IPS Technology Services’ Pradip Sengupta lead off speaker at Automation Alley Healthcare IT panel discussion

IPS Technology Services President and CEO Pradip Sengupta leads off a Panel Discussion on Roadmap to Healthcare IT held and organized by Automation Alley at its headquarters.  Mr. Sengupta shared his thoughts with the panel attendees that “skyrocketing healthcare cost and its containment” is one of the hottest topics at the national level today and how technology could be used as one of the most effective tools to address this problem. 

The insurance premium per employee paid by an average company has increased by 2.5 times compared to 2002.  The national health care expenditures were expected to rise by 6.9%, two times the rate of inflation.  Total spending was $2.4 TRILLION in 2007, or $7,900 per person, which is 17% of the GDP.  At this rate US Healthcare cost is expected to reach $4.3 TRILLION in 2017.  Most experts will agree that the uncontrolled increase in Healthcare cost is due to inefficiencies, excessive administrative expenses, inflated prices, poor management, and inappropriate care, waste, and fraud. 

Mr. Sengupta discussed how end-to-end process mapping and using technology for overall integration can reduce administrative costs by cutting down cycle time, repetitive non-value added tasks, and waste.  As there are many reasons for the rise in healthcare costs and its uncontrolled growth, there must be a systematic way to develop a multifaceted and integrated solution.  “We need to evaluate the problem in its entirety and address processes, standards, security, tools and technologies”, he added. 

...  May 11, 2009 ----------------------------------------------

IPS Technology Services wins contact with Amac Realty

IPS Technology Services has won a long-term systems development project to develop an end-to-end Ecommerce application for a Real Estate Company, Amac.  Under this assignment, IPS will develop a web-based application that will be used by Amac’s clients (buyers and sellers), agents, vendors and other real estate organizations.  The system will also give Amac Management team a comprehensive look of its business with valuable reports with charts and graphs so that it can make good decisions based on real time data.  Using this system, Amac will minimize transactional errors, automate all processes, improve productivity and enhance customer responsiveness to a great extent.  Overall, the system will to improve Amac’s operational efficiency resulting in higher revenue and profit. 

...  May 2, 2009 ----------------------------------------------

IPS Technology Services is selcted as SAP Business One Extended Business Partner

TROY, MI (2 May, 2009): IPS Technology Services has just been selected as the SAP Business One (SBO) Extended Business Partner. With this selection IPS will join the rank of the companies whose primary goal is to provide SBO consulting, project management and implementation service to its clients. IPS will work closely with SAP and one of its six super Value Added Resellers called Navigator.

SAP Business One is affordable, easy-to-use business management software designed specifically for small and midsize businesses. It enables you to manage your critical business functions across sales, distribution, and financials, all in a single integrated system. With SAP Business One, you can instantaneously access a complete and up-to-the-minute view of your business, so you can respond to customers faster and grow your business more profitably.  

...  April 24, 2009 ----------------------------------------------

IPS Technology Services President and CEO Appointed as Board of Director for Charity Music, Inc

TROY, MI (24 April, 2009): Pradip Sengupta, President and CEO of IPS Technology Services has been appointed Director of Operations of Charity Music, a 501(c)(3) organization, headquartered in SE Michigan.  As a member of the board, Mr. Sengupta will be helping Charity Music get to the next level of operations.  He will be focusing on developing business and technology strategy with goals and objectives, as well as a Business Plan for Charity Music.  He will also be developing a Marketing plan with an emphasis on leveraging web technology more effectively with an enhanced web site for Charity. 

For more information on Charity Music please click http://www.charitymusic.org/

...  December 20, 2008 ----------------------------------------

IT and Business Strategic Alignment and Enterprise wide Application Development

TROY, MI (15 December 2008): IPS Technology Services completed a long term technology consulting assignment for a medical service company where it developed a two year technology strategy and road map and aligned it with client's business strategy. It was followed with a detailed implementation plan and its execution. IPS helped build a brand new data center and migrated the call center to a new location as well as helped implement SEVEN critical applications that would integrate business functions end to end e.g., marketing, call center, HR, Accounting, Legal and all thirty offices across the nation. IPS also was able to cut business costs by $250,000 per year on the average.

...  June 30, 2007 ----------------------------------------------

Software for an Independent Insurance Agent

TROY, MI (10 June 2007) - Troy Based IPS Technology Services, won a contract to deliver a web based Insurance Management system which will help its client set up multiple companies with various Insurance (Medical, Dental, LTD, Medical HMO, etc) plans.  Once a company is set up, it can have its employees use the system to enroll in the plans.   The software can generate reports for IPS clients to keep track of benefits premiums and other meaningful information.  It also produces reports showing the enrollment status for each employee.

...  April 30, 2007 ----------------------------------------------

Integration of Software Package for Engineering Consulting Firm

TROY, MI (10 April 2007) - Troy Based IPS Technology Services, won a contract to help an Engineering consulting firm Techline Automotive to install complex software packages that will develop Manufacturing Process and Resource Management Plans and Schedules.  Both software packages were integrated to run in the same environment which in turn helped the client develop schedules and plans quicker. 

...  January 31, 2007 ----------------------------------------------

CIO services for a Health Care Company in Michigan

TROY, MI (01 January 2007) - Troy Based IPS Technology Services, joined a health care company to work as a CIO to set up their strategic vision for IT and develop an enterprise wide software package to connect all aspect of their business.  This software will help IPS client manage their business that is growing at a rapid pace better.  This software will make its core business more efficient and integrate it with staff functions such as HR, Accounting, and Call Center.

...  March 31, 2006 ----------------------------------------------

IT Project Management and ERP Implementation

TROY, MI (05 March2006) - Troy Based IPS Technology Services, joined an ERP software company to implement its ERP package for one of their manufacturing clients.  At the end of this assignment, IPS helped implement the software to integrate Accounting, Manufacturing, Shop Floor, HR, Suppliers, and other critical functions of a $350M manufacturing company to become highly efficient and lean. 

...  January 31, 2006  ----------------------------------------------

Two Strategic Wins for IPS Technology Services, LLC

TROY, MI (28 March, 2005) - Troy Based IPS Technology Services, a growing technology start up based in Troy, MI wins two strategic contracts from SeDA Consulting and Grid4 Communications to deliver Human Resources Technology Consulting service and an enterprise wide Carrier Access Billing System.

The contract with SeDA Consulting is strategically significant because it is the first of its kind for IPS in terms of HR Technology Consulting service. This opens up the door for further similar assignments where IPS will help its client select a HR Tool for its business. IPS follows a structured methodology to capture requirements, develop a selection matrix, filter vendor's capabilities through this matrix, and finally select the tool that will have the best ROI. IPS provides a full range of HR Technology Consulting Services that include Technology Strategy Development, Technology Implementation, Performance Management, Selection and Assessment, Applicant Tracking, and Benefits Enrollment

The contract with Grid4 Communication is significant because it will be the first IPS enterprise wide system delivered for a Telecommunication industry client. This system consolidated all Carriers Access Billing System or CABS for Grid4's existing SBC telephone switch. Based on its experience with IPS' preliminary work on the SBC switch, Grid4 has asked IPS to develop a similar system to take care of all CABS billing needs for the new Metaswitch which is to be deployed very soon. IPS will develop a decoder that will decipher all telephone call records passing through the Metaswitch to extract billing information. The billing information will then be used to create summary and detail level invoices for Grid4 clients.